However you want to communicate, we’ve got a phone system perfect for any business with our wide range of hosted telephony voice solutions.
VoIP Phone System
Our VoIP phone system runs over the internet, rather than traditional copper wires, saving you money and futureproofing your business.
- Completely scalable solution that can grow with your business.
- Built-in business continuity and disaster recovery.
- Runs on Gamma’s highly resilient VoIP network.
VoIP Phone Lite
Voice Lite, our VoIP phone solution gives you the ability to do everything you can do on your landline with added extras.
- Multiple numbers or businesses tied to a single license.
- Free UK national & mobile calls as well as limited international destinations.
- Runs on Gamma’s highly resilient VoIP network.
Inbound Numbers
Choose a non-geographic number that works for your business with Inbound Numbers and manage it easily through our online portal.
- Online control of your numbers through our portal.
- More flexible than a fixed line number.
- Add interactive voice response (IVR), call queuing, voicemail and much more.
Contact Centre Software
Discover our innovative Cloud Contact Centre Software solution which transforms business communication with seamless, omnichannel management capabilities.
- Manage interactions across Voice, Chat, Email, and Outbound SMS.
- Minimise wait times, enhance first contact resolution, and boost team efficiency.
- Auto Callback feature with queue options to minimise frustration and abandonment.
Collaborate Unified Communications
The Collaborate bolt-on, integrates seamlessly with your existing Daisy VoIP phone systems.
- Instant messaging – Online chat with peers, reducing email interference.
- Conferencing with voice, video and sharing using My Room.
- Full telephony feature set and service including bundled minutes.
VoIP Webchat
The Webchat for VoIP bolt-on integrates seamlessly with your existing Daisy VoIP phone system and helps improve control over your contact centre.
- One contact centre, improved visibility – Manage chat sessions alongside calls in one built-in CRM platform.
- Efficient case management – Handle multiple chat sessions simultaneously.
- Contact channel priority – Calls are automatically prioritised over chat sessions.
Microsoft Teams Direct Routing
Microsoft Teams Direct Routing provides VoIP calls for your phone system and allows inbound, and outbound calls through our network, effectively transforming your Teams into a Microsoft Teams phone system.
- Significant cost savings compared to Microsoft Teams calling plans.
- Unified communication and collaboration platform.
- Ideal for home, remote and flexible working.
SIP Trunking
SIP Trunking provides numerous benefits, including scalability, flexibility, and potential cost savings. Switch to SIP Trunking today.
- Minimise Disruption – retain your existing phone system.
- Reduce Charges – standard SIP Trunking prices are £6 per month per trunk, compared to an average of £16 per channel of an ISDN30.
- Free Calls – ‘on-net’ calls between customer sites provided free of charge.
PBX Phone Systems
PBX Phone Systems create feature-rich solutions that enable your business to interact effectively and efficiently, while dramatically reducing your call costs.
- Seamless integration of voice, mobility, unified messaging
- Presence, conferencing, collaboration, applications etc
- 97.5% of UK business faults resolved within 1 hour
Patient Line
Patient Line phone solutions are developed on-site, made-to-measure and fit-for-purpose with input from our in-house GP Lead.
- Complete control over your inbound and outbound communications.
- Integrate telephone and clinical information systems to speed up call handling.
- Create virtual patient waiting rooms with automated front-of-queue call back.
Our Hosted Telephony Solutions
Hosted telephony, also known as cloud-based telephony, enables businesses to manage their phone systems over the internet, utilising a third-party provider’s infrastructure, offering scalability, flexibility, and cost-effectiveness without the need for on-premises hardware or maintenance.
Communicating in business shouldn’t be difficult which is why we’ve got a wide range of hosted telephony solutions to suit any business.
Our VoIP phone system offers both a standard and a lite version, depending on your business needs. However, both options transform your phone system into a VoIP phone system – ensuring your business is ready for the PSTN Switch Off.
Our Contact Centre product offers an integrated communication platform, capable of omnichannel management whilst our Patient Line solution is made-to-measure for healthcare practices across the country.
However, if you’re still unsure about taking the leap into VoIP, our SIP Trunking solution might be the bridge you need.
Why Daisy
Support
We pride ourselves on our friendly UK-based customer service.
Experience
From small beginnings, we’ve now got over 20 years experience.
Scale
We look after c. 175,000 businesses across the UK.
